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10 Do’s and Don’ts for Communicating with Candidates

Communication with candidates is at the heart of the recruiting process.

According to a 2018 Glassdoor survey, the #1 aspect of the job application process that job seekers find most important is clear and regular communication, listed by 58% of those surveyed.

The words you use throughout the process—from the job description all the way to the follow up with rejected candidates—has an impact that ripples into your organization and beyond.

  • With clear, respectful and frequent candidate communication, you can:
  • Attract the best candidates to your open roles who are excited to work for your company.
  • Show candidates that you’d be a great place to work, increasing the likelihood that gold-medal candidates will accept your offers.
  • Keep your recruiting pipeline seeded with silver-medal candidates who may be a fit for a role at your company in the future.
  • Collect feedback on the interview process for future improvements.

Here are our top ten do’s and don’ts for great candidate communication.